Last updated: August 3, 2026

TOKYO KITS respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase our products, contact our support team, or otherwise interact with TOKYO KITS.

1. Who We Are

For purposes of this Privacy Policy, “TOKYO KITS,” “we,” “us,” and “our” refer to the business operating the TOKYO KITS website and online store.

Our contact information is:

TOKYO KITS
3433 County Road 911
Joshua, Texas 76058
United States
Email: support@tokyokits.com

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

We may collect:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account login information
• Order and purchase information
• Product size and customization details
• Names, numbers, patches, or other content submitted for personalized products
• Communications sent to our customer support team
• Photos or videos submitted in connection with damaged, defective, or incorrect items
• Marketing and communication preferences

Payment Information

Payments are processed securely through third-party payment providers.

TOKYO KITS does not directly store complete payment-card numbers. We may receive limited transaction information, such as the payment method, transaction status, billing details, and partial payment information necessary to process an order, refund, or fraud review.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect:

• IP address
• Browser and operating-system information
• Device type and identifiers
• Cookie and advertising identifiers
• Approximate location based on IP address
• Referring website or source
• Pages and products viewed
• Searches performed
• Items added to or removed from your cart
• Checkout and purchase activity
• Dates, times, and duration of visits
• Interactions with advertisements, emails, and website features
• Website performance and diagnostic information

Information From Third Parties

We may receive personal information from:

• Shopify
• Payment processors
• Shipping and fulfillment providers
• Fraud-prevention services
• Analytics and advertising partners
• Social media platforms
• Customer-support and communication providers
• Other service providers that help us operate our store

3. How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders
• Produce personalized products
• Process payments, refunds, returns, and exchanges
• Send order confirmations, tracking information, and delivery updates
• Create and manage customer accounts
• Provide customer support
• Respond to questions, complaints, and requests
• Detect and prevent fraud, abuse, security incidents, and unauthorized transactions
• Maintain and improve our website, products, and customer experience
• Analyze website traffic and store performance
• Personalize website content and product recommendations
• Measure the effectiveness of advertising campaigns
• Display relevant advertising, where permitted
• Send marketing communications when authorized
• Maintain business, accounting, tax, and transaction records
• Enforce our Terms of Service and other policies
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims

4. Legal Bases for Processing

Where applicable data-protection law requires a legal basis, we process personal information based on one or more of the following:

Contractual Necessity

We process information necessary to accept, produce, fulfill, deliver, and support your order or provide another service you requested.

Legitimate Interests

We may process information when reasonably necessary to operate and improve our business, prevent fraud, protect our website, understand store performance, and provide effective customer service, provided those interests are not overridden by your rights.

Consent

We rely on consent when required, including for certain marketing communications, advertising technologies, analytics cookies, and other non-essential tracking technologies.

You may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Legal Obligations

We may process information to comply with tax, accounting, consumer-protection, customs, law-enforcement, and other applicable legal requirements.

5. Cookies and Similar Technologies

We and our partners, including Shopify, use cookies, pixels, tags, local storage, and similar technologies.

These technologies may include:

Essential Cookies

Necessary for website security, account access, shopping-cart functions, checkout, payment processing, and other core store operations.

Functional Cookies

Used to remember preferences such as language, location, login information, and website settings.

Analytics Cookies

Help us understand website traffic, visitor interactions, product performance, and how customers use our store.

Advertising Cookies

May be used to measure campaigns, create advertising audiences, limit repeated advertisements, and display more relevant advertising on other websites or platforms.

Where required by law, non-essential cookies and tracking technologies will not be activated without your consent.

You can manage available choices through our cookie banner and your browser settings. Disabling certain cookies may affect website functionality.

Because there is no universally accepted standard for ordinary “Do Not Track” signals, our website may not respond to every such signal. We recognize Global Privacy Control signals where required by applicable law.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

Shopify

Our store is hosted and operated using Shopify. Shopify processes personal information to provide its commerce, checkout, security, analytics, and related services.

Shopify’s independent processing of personal information is described in the Shopify Consumer Privacy Policy.

Payment Providers

Payment processors and financial institutions process payments, refunds, fraud reviews, and transaction disputes.

Fulfillment and Shipping Providers

Manufacturers, fulfillment partners, logistics companies, customs providers, and carriers receive the information necessary to prepare and deliver orders.

Service Providers

We may use providers for:

• Website hosting and technical support
• Customer service
• Email and communication services
• Analytics
• Fraud prevention
• Cybersecurity
• Accounting and business administration

Advertising and Marketing Partners

We may disclose device information, cookie identifiers, browsing activity, purchase activity, and similar information to advertising and analytics providers, including platforms such as Meta or Google when their technologies are enabled.

Professional Advisers

Information may be disclosed to accountants, attorneys, insurers, auditors, and other professional advisers when necessary.

Legal and Regulatory Authorities

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud, or protect customers and the public.

Business Transactions

Personal information may be transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

We require service providers to process personal information only for authorized purposes and to maintain appropriate protections when required by law.

7. Targeted Advertising and U.S. Privacy Choices

TOKYO KITS does not sell personal information in exchange for money.

However, our use of advertising, analytics, cookies, and similar technologies may involve disclosing identifiers, device information, browsing activity, purchase activity, approximate location, and inferred interests to advertising partners.

Under certain U.S. state privacy laws, these activities may be considered a “sale,” “sharing,” or processing for targeted advertising.

Depending on where you live, you may opt out by:

• Visiting our Your Privacy Choices page
• Adjusting the options in our cookie banner
• Enabling a recognized Global Privacy Control preference signal in your browser
• Contacting support@tokyokits.com

A Global Privacy Control request applies to the browser and device from which the signal is sent. Additional information may be required if you want the request associated with your customer account.

We do not knowingly sell or share the personal information of consumers under 16 years of age for targeted advertising.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The duration of the customer relationship
• Order fulfillment and delivery
• Return, refund, warranty, and customer-support periods
• Tax, customs, accounting, and recordkeeping requirements
• Fraud prevention and security needs
• Dispute resolution
• Enforcement of agreements
• Applicable limitation periods
• Legal and regulatory obligations

When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to technical and legal limitations.

9. International Data Transfers

TOKYO KITS operates from the United States and works with service providers located in the United States, Canada, and other countries.

As a result, your personal information may be transferred to and processed outside your country of residence. Those countries may have privacy laws different from the laws where you live.

Where required, we use appropriate safeguards for international transfers, which may include contractual protections, approved standard contractual clauses, adequacy decisions, and other legally recognized transfer mechanisms.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Loss or theft
• Misuse
• Improper disclosure
• Alteration
• Destruction

However, no internet transmission, electronic-storage system, or security measure can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should contact us immediately if you believe your account or personal information has been compromised.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request confirmation that we process your personal information
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Restrict or object to certain processing
• Withdraw consent
• Receive certain information in a structured and portable format
• Opt out of targeted advertising
• Opt out of activities considered a sale or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Appeal a decision made regarding a privacy request
• Submit a request through an authorized agent
• Lodge a complaint with an applicable privacy or data-protection authority

Residents of the European Economic Area may also object to processing based on legitimate interests and to the use of their information for direct marketing.

Canadian residents may request access to or correction of personal information and may withdraw consent, subject to applicable legal or contractual restrictions.

We will not discriminate against you for exercising a privacy right.

Submitting a Request

To exercise an applicable privacy right, email:

support@tokyokits.com

Use the subject line: Privacy Request

Please provide enough information for us to identify your records and understand your request. We may need to verify your identity before completing the request.

We will respond within the period required by applicable law. Some requests may be limited or denied when an exception applies, such as when information must be retained for legal, fraud-prevention, accounting, or contractual purposes.

If you are located in the European Economic Area, you may lodge a complaint with the data-protection authority in your country.

Canadian residents may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.

12. Marketing Communications

If you subscribe to our marketing communications, we may send information about:

• New products
• Special collections
• Product releases
• Exclusive offers
• Store updates

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Even if you opt out of marketing, we may continue sending transactional or service-related communications, including order confirmations, shipping updates, security notices, and responses to customer-support requests.

13. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If we learn that such information was collected without legally required parental authorization, we will take reasonable steps to delete it.

Customers who have not reached the age of majority in their jurisdiction should use the website and place orders only with the involvement and permission of a parent or legal guardian.

14. Third-Party Websites

Our website may contain links to websites, services, or platforms operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of those third parties. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business, website, service providers, privacy practices, or legal obligations.

The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or by another appropriate method when required by law.

16. Contact Us

For questions, complaints, or requests concerning this Privacy Policy or your personal information, contact:

TOKYO KITS
3433 County Road 911
Joshua, Texas 76058
United States
Email: support@tokyokits.com